Refund and Return Policy

Last updated: December 06, 2023
Thank you for join at OXO ACADEMY website and OXO ACADEMY app. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the legal Advisor.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions
Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Application means the software program provided by the Company downloaded by You on any electronic device, named OXO ACADEMY.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to OXO ACADEMY PVT LTD, 7C (A) SULTAN HOUSE, JAIPUR.
  • Course refer to the study course offered for sale on the Service.
  • Orders mean a request by You to purchase Course from Us.
  • Service refers to the Application or the Website or both.
  • Website refers to OXO ACADEMY, accessible from [www.oxoacademy.in].
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so. The deadline for cancelling an Order is 7 days from the date on which You active the course or on which live study material you have active, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by: By email: oxoclass@gmail.com We will reimburse You no later than 14 days from the day on which We receive the returned Email. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The Course were purchased in the last 7 days

The Course are in the No Copy Used, The following Course cannot be returned:

  • The Active of Course made to Your specifications or clearly personalized
  • The Course of study material which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The Active of Course which are not suitable for return due to Copy and download in pdf or hygiene reasons and were unused statement gives by user.
  • The course which are, after active, according to their nature, inseparably with other issues.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. Only regular priced Course may be refunded. Unfortunately, Course on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Course

You are responsible for the cost and risk of returning the Course to Us. You should send the email at the following address: oxoclass@gmail.com We cannot be held responsible for Delay / damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the course or proof of received return Request.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: By email: oxoclass@gmail.com